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\nPersonalised printing sits right where creativity and other people’s rights meet. A family photo, a hand-written note from a grandparent or a name in a favourite font are wonderful things to print. A cartoon character, a sports logo or a photographer’s portfolio picture belong to someone else. This policy explains what we own, what you own, what we will and will not print, and how rights holders can contact us if they think something on thecozyprint.shop uses their work.
\nThe following are owned by The Cozy Print or used with permission from their owners:
\nYou are welcome to share links to our pages and to post photos of a blanket or sweatshirt you bought from us. Please do not copy our designs, photos or text to sell products, to build another store, or to suggest that you are connected with us.
\nWhen you personalise an order, you send us words, dates, names and sometimes photos. They remain yours. By placing an order you give us a limited permission to use them only to produce, check and deliver that order and to deal with any return or support question about it. We do not:
\nIf you would like us to delete a photo sooner, just ask. Our Privacy Policy covers how we handle this information.
\nWhen you place an order, you confirm that you have the right to use everything you send. In practice, these are usually fine:
\n| Type of content | \nExample | \nWhy we decline | \n
|---|---|---|
| Brand logos and trademarks | \nSports team crests, car brands, designer logos | \nThey belong to their owners and are protected as trademarks | \n
| Characters and franchises | \nCartoon characters, film and game characters | \nProtected by copyright and licensing | \n
| Celebrity images | \nPhotos of famous people, unofficial fan art | \nCopyright and personality rights | \n
| Other people’s artwork or photos | \nAn image found online, a studio portrait without permission | \nCopyright belongs to the creator | \n
| Song lyrics and long quotations | \nFull verses of a song | \nProtected by copyright | \n
| Harmful content | \nHate, harassment, explicit material, private information about others | \nAgainst our Terms of Service | \n
If an order includes something we cannot print, we email you before printing. You can change the content within the order or cancel it for a full refund. We would always rather suggest an original alternative — your family name in a warm serif, a simple pattern in your team’s colours, a photo you took yourself — than turn a gift idea away.
\nCustomers often ask for “the font from that film” or a design “like the one on that show”. We create our own designs rather than copying someone else’s, so we may suggest a similar feeling instead of an exact copy. Seasonal themes such as snowflakes, pumpkins, hearts or plaid patterns are common to everyone and are fine; a specific artist’s or brand’s version of them is not something we will copy.
\nFor photos, artwork, designs or text you created, please follow the notice process on our DMCA page. It lists the information we need so we can act quickly.
\nFor trademarks, brand names, design rights or personality rights, email support@thecozyprint.shop with “Intellectual property” in the subject line. Please include:
\nWe acknowledge reports within 24 hours on business days, review them promptly and, where the report is well-founded, remove the material or stop offering the product. We let the reporter know what we did.
\nIf we removed something you provided and you believe we got it wrong — perhaps you are the photographer, or you have a licence — reply to our email with evidence of your rights. For copyright removals, you can also send a formal counter-notice as described on the DMCA page. We will review your response fairly.
\nBloggers, journalists and customers sometimes want to mention us. You may use our name to refer to our store accurately and link to our pages. Please do not use our logo or product photos in a way that suggests a partnership or endorsement without asking first. To ask, email us with a short description of how you would like to use them.
\nA grandmother wants the family’s photo-session portrait on a blanket. The session photographer’s agreement allows personal prints. She orders, notes it in the order notes, and emails the photo. That is fine to print.
\nA parent asks for a well-known cartoon character with their child’s name. We cannot print the character because it belongs to the studio. We suggest an original design — the child’s name with stars and a moon, perhaps — and the parent decides whether to change the order or cancel for a full refund.
\nA customer asks for a professional sports team’s logo with “Dad” underneath. We decline the logo, but offer “Dad” in the team’s colours without the crest, so the logo itself is not reproduced.
\nBesides copyright, people have a reasonable expectation about how their image is used. For a family blanket, that is rarely a concern — but a few habits help:
\nSome customers send photos they have edited, filtered or created with an image tool. These are welcome when you have the right to use them. Please do not send images that imitate a specific artist’s work, contain brand logos or famous characters, or show real people in situations that did not happen. The same rules as section 4 apply, whatever tool made the picture.
\nA scanned drawing by a grandchild or a recipe card in a grandmother’s handwriting can make the most meaningful blanket or pillow of all. These belong to your family, and printing them for your home is exactly what we are here for. Scan or photograph them in good daylight, flat and straight, and email the file with your order number. We use them only for your order and delete them 30 days after delivery, like any other photo.
\nA few words, or a common saying such as “home is where the heart is”, are usually fine. Long passages, full poems by living or recently living authors, and song lyrics are protected by copyright, so we cannot print them without the rights holder’s permission.
\nIf you are authorised to use your own company’s logo, tell us in the order notes and confirm it in your email with the logo file. We will only print logos the customer has the right to use.
\nOur products are made for personal use and gifting. Reselling items that carry our original designs, or copying our designs for sale, is not permitted without our written agreement.
\nYour name, words and photos stay yours. The underlying design — layout, artwork and lettering style that we offer in the shop — remains ours, and you are free to enjoy and give the item you bought.
\n| Step | \nWhat happens | \n
|---|---|
| Acknowledge | \nWe confirm receipt within 24 hours on business days | \n
| Clarify | \nWe ask for anything missing, such as the page URL or the registration details | \n
| Review | \nWe compare the material on our site with the right described | \n
| Act | \nWhere the report is well-founded, we remove the material or stop offering the product | \n
| Inform | \nWe tell the reporter, and the person who provided the material if it came from someone else | \n
We may update this policy as our designs and services change; the date at the top shows the latest version. Questions: support@thecozyprint.shop, The Cozy Print, 171 Oliver St Apt 1, Newark, NJ 07105, US. You can also use the Contact Us page.
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